DELIVERIES AND RETURNS

DELIVERIES TO PORTUGAL
Normally we take 1-2 days to process each order. If you notice some extra delay please contact us directly through WhatsApp on the +351 927499562.

This is a small business where we try to work respecting our slow lifestyle. We live in a small village where the post office services is not so fast so it might take a little longer than usual but we make all the efforts possible to send your package straight away. 

For Portugal deliveries we offer two options:

correio registado – with tracking. Usually between 2-3 days.

correio normal – with no tracking and no guaranty of delivery times. Usually takes between 5-10 days. It’s a more economic option at the costumer responsibility. Normally we send in this way and we never had any problem but we cannot guaranty.

DELIVERIES TO EUROPE

To Europe we offer correio registado that usually takes around a week or two but can take longer depending on the country.

DELIVERIES TO THE REST OF THE WORLD

Outside Europe at the moment we are only shipping for United States but if you live in any other country please contact us directly to the email info@masalacrua.pt or through the instagram and we will be happy to organize a shipping for you.

RETURNS

If you wish to return some product you have 15 days upon the delivery date. Please contact us as soon as possible.

We do not accept returns of the personal hygiene products unless they arrived damaged.

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